At Sattvaya, we are committed to delivering high-quality products and exceptional customer service. Due to the nature of our products, we do not offer refunds once an order is placed and processed. Please read our policy carefully:

1. Returns

• We currently do not accept returns.
• As our products include perishable or consumable items, we are unable to resell returned goods due to hygiene and safety concerns.

2. Refunds

• No refunds are provided once an order has been confirmed and dispatched.
• Please ensure accuracy in your order before placing it.

3. Non-Returnable & Non-Refundable Items

• All products sold by Sattvaya are non-refundable and non-returnable, including:
  • Perishable goods
  • Opened health/wellness items
  • Custom or bulk orders

4. Order Cancellations

• Orders can be canceled within 12 hours of placement or before shipping, whichever is earlier.
• Once the order is shipped, it cannot be canceled or modified.

📩 For cancellation requests or order-related queries, please contact us at:
📧 export@sattvaya.co | 📞 +91 90046 72311